Latest Hotel Reviews From Our Guests
Read what other guests are saying about us
Attending a business conference or planning a well-deserved weekend getaway to Canada's Capital? Check out what our past guests have to say about their recent suite experience and check into one of Ottawa's largest suites.
From Our Meeting Clients"Ryan's attention to our needs was extraordinary. He was very accommodating, even with last minute requests."
A client from HRSDC"As expected, we were given great service for the second year and look forward to our third."
A client from CN Aqua Train"Our organization hosted a very important meeting at the Albert at Bay Suite Hotel. The outcome of this meeting was tremendously successful, in no small part due to your outstanding efforts and those of other Albert at Bay employees.
I wanted to personally thank you for all of your efforts and attentiveness. Everything was prepared exactly as we discussed and your attention to detail resulted in a fantastic two days. We were very satisfied with the facilities that the Hotel was able to offer. The suites were extremely comfortable and the meeting rooms fit our needs perfectly. The food was excellent and showed care and imagination in its preparation and presentation.
In addition to your hard work, the staff at the front desk were incredibly helpful and responsive. Any minor problems were handled promptly and with ease. Additionally, Michael deserves much credit for his work throughout the two days. He was consistently available and competently handled questions and provided support in any situation that arose.
We are very please with the hospitality and serviced that the Albert at Bay Suite Hotel provided. We look forward to hosting future events at the Albert at Bay Suite Hotel and will highly recommend your facilities to our colleagues."
A client from A.C.F."Keep your "can do" attitude and your willingness to work with us even when we ask special requests."
A client from IDRC
From Guest Comment Cards"I loved the hotel. Having a suite with a kitchen was ideal since we have two small children."
A guest from Calgary, AB"Front staff was an amazing help. Extraordinarily professional, friendly, helpful and went above and beyond the call of duty."
A guest from Ottawa, ON"Our daughter has asthma; we thought we accidentally left her inhaler at home. Called the front desk on Canada Day to get info on walk-in clinics. Bernadette called around, found an open clinic close by and called us back with directions. She was very helpful and eager to aid us."
A guest from London, ON"Outstanding facility, so much room. Very friendly and courteous staff. Yes I would stay here again in a heart-beat."
A guest from Delta, BC"We were extremely pleased with the layout, cleanliness and comfort. This would have to be the first time we have been completely happy with a hotel room. Well done!"
A guest from Potsdam, NY"So impressed with the equipped kitchen (i.e. cutlery, pots & pans, etc.). Best hotel I have ever stayed in! Ever!"
A guest from Ajax, ON"Thank you so much for making my three-week stay at your beautiful hotel so enjoyable. I look forward to returning to a great 'home away from home'."
A guest from Ottawa, ON"Thank you to the terrific staff – all of you – for being so friendly and accommodating. Albert at Bay truly became a 'home away from home'."
A guest from Toronto, ON"Excellent – the décor is beautiful."
A guest from Pointe Claire, QC"Room was more than we had expected – service and information given was excellent. We also enjoyed our excellent meals at the Black Bear Pub. My favourite place to stay anywhere! Great value."
A guest from Dundas, ON"The staff here was unbelievable. From the front desk staff, to the housekeeping staff and the maintenance people, all were friendly and courteous. Everyone spoke to us and genuinely gave us a welcome feeling. I have not been treated this well, ever, and I travel frequently on business. Please keep up the great work and attitude."
A guest from Woodstock, ON"Very impressed with the quality of the suite – size, furnishings, and cleanliness."
A guest from Guelph, ON"It feels like I my own apartment with a huge balcony! Very impressed."
A guest from Toronto, ON"We just loved our stay here and will recommend it to anyone! Thank you!"
A guest from Peterborough, ON"Great Layout of rooms! Lots of space!"
A guest from Uxbridge, ON"This place is great and I will recommend it to others visiting Ottawa!"
A guest from Hamilton, ON"The Market Experience Package was what led me to choose this hotel over others."
A guest from Carleton Place, ON"The staff was friendly and helpful. The suite was beautiful, roomy and very clean. The location of the hotel is excellent – walking distance to many different attractions."
A guest from Winnipeg, MB